We offer a virtually unlimited list of capabilities because of our vast corporate networking. Listed below is a comprehensive list of services we offer our clients.

Warehousing & Distribution

• Receiving & shipping
• Inventory reports
• Inspecting & processing returns
• Repacking merchandise
• Corrugation for repackaging merchandise
• Warehouse supplies- case packs
• Warehouse supplies- pick & pack
• Custom Tape, Labels, Peanuts, skids, etc.
• Special Project of inspecting merchandise (Shortages, Mold, etc.)
• Physical inventory at year end
• Insurance on inventory in warehouse
• Insurance on in-transit goods
• Special jobs i.e. repack/relabel
• Applying for duty drawbacks

Production

• Factory orders sent to RML office, entry ready
• Factory/office communications
• Factory order maintenance/update
• Factory order monitoring
• Factory order shipping instructions
• Bar coded carton labels to Factory
• Freight to RML in Millersburg

Customer Service

• Orders sent to RML, 'entry ready'
• Provide Line and Pricing information
• Set-up line masters
• Set-up pricing file (US$)
• Order entry/maintenance
• Customer inquiries
• Order shipping
• Client inquires
• Computer generated Status and inquire reports
• Dedicated customer service personnel

A/R & Credit

• Credit approval process
• Factor/Credit Insurance agreement/policies
• Submitting to Factor/Credit Insurance Agency
• House Account Decisions (Credit Check/References)
• Collection of receivables
• Research disputes & chargebacks
• Daily preparation of bills of lading,invoices, and packing slips
• Daily activity reports
• Review of outstanding problems
• Day to day relations with customers
• Dedicated A/R personnel

Management Informations Systems

• Computer Programming (less than 5 hours per month)
• Computer Programming (greater than 5 hours per month)
• Forms (generic)
• Forms (custom logo)
• Communications install & coordination
• Computer equipment coordination in remote locations
• Computer line to remote locations

EDI/ Internet

• Mapping / Set-up
• 850 - Purchase Order receipt
• 860 - Order maintenance
• 810 - Invoice transmission
• ASN transmission
• 852 - Selling report by Customer (Set-up)

UPC Codes

• Set-up & fees with UCC (Uniform Code Council)
• Set-up & fees for QRS catalog, etc.
• Assigning UPC codes to line
• Download UPC's to catalog
• Printing UPC labels
• Maintaining catalog

Other

• Dedicated phone line to RML
• Consulting Services
• Toll free phone line
• Daily Mailings (invoices, etc.)
• Special Projects (mass mailings)